Impact

Improving support for university websites

A new Website Management Center of Expertise will provide campuswide web design templates and development resources while unifying the university’s digital presence. (IT, MarCom)

Reimagining IHR

Units across campus are preparing to implement a new HR operating model to improve services. Reimagined HR, a new organizational model for Illinois Human Resources, is also being developed to better support campus.

Developing an IT Service Management Office

A forthcoming IT Enterprise Service Management Office (ESMO) will establish frameworks for campuswide IT service management.

Improving procurement processes

Updates to the procurement process will create efficiencies within university purchasing.

Launching the Illinois brand platform

The new Illinois brand platform, led by Strategic Communications & Marketing, will help our university tell the Illinois story more proudly and consistently.

Empowering data knowledge across campus

New resources and collaborations are paving the way for how the university community uses and interacts with data.

Leading in GenAI

New efforts will aggregate capabilities and resources to empower responsible adoption of generative AI at Illinois.

Training resources for marketing and communications

Strategic Communications and Marketing is providing training resources for communications and marketing professionals across the university.

Establishing data governance

A data governance structure is being developed to define campuswide data policies and procedures.

Improving employee onboarding services

Illinois Human Resources developed “Illinois Orientation for New Employees (I-ONE),” currently offered on the first Monday of each month for new hires.

Documenting service needs

The HR, IT and MarCom Functional Design Teams identified existing and desired services and engaged with the campus community.

Other efforts

Explore progress within other administrative areas on the SPMO website.