Improving support for university websites

A new Website Management Center of Expertise will provide campus-wide web design templates and development resources while unifying the university’s digital presence. (IT, MarCom)

Reimagining IHR

Units across campus are preparing to implement a new HR operating model to improve services. Reimagined HR, a new organizational model for Illinois Human Resources, is also being developed to better support campus.

Developing an IT Service Management Office

A forthcoming IT Enterprise Service Management Office (ESMO) will establish frameworks for campus-wide IT service management.

Leading in GenAI

New efforts will aggregate capabilities and resources to empower responsible adoption of generative AI at Illinois.

Improving procurement processes

Updates to the procurement process will create efficiencies within university purchasing.

Training resources for marketing and communications

The Office of Strategic Communications and Marketing built the first set of training modules for communications/marketing professionals across the university.

Establishing data governance

A data governance structure is being developed to define campus-wide data policies and procedures.

Improving employee onboarding services

Illinois Human Resources developed “Illinois Orientation for New Employees (I-ONE),” currently offered on the first Monday of each month for new hires.

Establishing talent attraction efforts

Illinois Human Resources is bringing together stakeholders across campus who provide guidance on resources related to talent attraction.

Redesigning MarCom

A redesigned operating model will improve how marketing and communications services are delivered across campus.

Documenting service needs

The HR, IT and MarCom Functional Design Teams identified existing and desired services and engaged with the campus community.

Other efforts

Explore progress within other administrative areas on the SPMO website.